FAQ

We partner with a variety of production facilities in the US and around the world. We currently make our goods in Los Angeles, Central America and Asia.

For purchases, you can create an account and will be able to track your orders and review past purchases, save your addresses for quicker checkout, manage your account details and email preferences.

At this time, we do not ship internationally.

If you have a press inquiry, please contact press@liveatta.com

SHIPPING & RETURNS

An order confirmation email will come with tracking details.

In order to provide the best service possible, our team starts working on orders immediately, and we are unable to change or cancel an order after you've placed it. If you have placed an order in error, return your item once received for a full refund.

All orders leverage our standard shipping that provides delivery within 2-5 business days.

All items may be returned within 30 days. Please contact Customer Service to receive shipping label and RMA number. Please provide order number and reason for return.

Products must be returned unworn, unwashed, in their original condition, and with all tags attached. Please include the original order packing slip in your return package. Please do not return items from multiple orders in a single return. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

In order to complete an exchange, please follow the Return instructions above, and place a new order.

Credit Cards: We accept Visa, MasterCard, American Express, and Discover cards. Payment is taken once your order has been shipped.

PayPal: When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to bradybrand.com.

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